Privacy policy

Last updated: 10/01/24

This Privacy Policy governs the manner in which Talamo collects, uses, maintains, and discloses information collected from users ("User" or "you") of the Talamo desktop web app and related services (the "Service").


Personal Identification Information

We may collect personal identification information such as age, assessment results, previous diagnoses, and school performance data.


Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Service. Non-personal identification information may include browser name, the type of computer, and technical information about Users' means of connection to our Service.


Cookie Usage

We use "cookies" to enhance User experience and track progress through the Service.


How We Use Collected Information

Talamo may collect and use User information for the following purposes:

  1. To provide personalised assessment reports.

  2. To improve the Service based on User interactions and feedback.


How We Protect Your Information

We employ encryption and other security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information.


Sharing Your Personal Information

We do not sell or trade Users' personal identification information. We may share anonymised data with third parties for the purposes of improving the Service. We also share voice data with our partner Soapbox Labs, which is anonymised and retained for up to 6 months.


User Rights

Users can request deletion of their personal data before the data retention period expires.


Compliance with Laws

This policy complies with data protection laws applicable in the United Kingdom.


Changes to This Privacy Policy

Talamo has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Service, and revise the updated date at the top of this page.


Your Acceptance of These Terms

By using this Service, you signify your acceptance of this policy.


Contacting Us

If you have any questions about this Privacy Policy, the practices of this Service, or your dealings with this Service, please contact us at hello@talamo.co.uk

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